LG Master Klub is a revolutionary application designed to improve the sales experience for sellers and shop managers. This program is specifically intended for those responsible for the promotion and sales of the latest TV/AV devices and home appliances from LG Electronics. With a focus on driving sales success, this platform serves to drive growth and nurture a successful retail ecosystem.
Together to success
At the heart of the LG Master Klub lies an innovative incentive program that rewards its users based on their sales achievements. As salespeople and managers meet goals and excel in their day-to-day roles, they unlock a wide range of benefits. The app is designed as a motivator, encouraging individuals and teams to reach new goals, and it also encourages healthy communication in the retail community.
Empowerment through training and development
Success in retail depends not only on the product but also on the expertise of the sales team. LG Master Klub invests in the growth of its users by organizing trainings that cover various aspects of the LG product range and insights into the industry. Participants can complete their skills, gain new knowledge and become brand ambassadors, ensuring that customers receive first-class assistance and adequate information about the devices.
News about the latest promotions
In the world of consumer electronics, you need to be informed at all times. LG Master Klub provides its users with information about the latest products, future product launches and company news. Available information in the app is constantly updated, so salespeople and managers can prepare their strategies, improving their effectiveness in driving sales and customer satisfaction.
LG Master Klub Store
By registering the sale of LG devices, the user collects points and gets the opportunity to order valuable prizes from the LG Master Klub Store
An approach focused on customer satisfaction and loyalty
Armed with in-depth knowledge, exclusive promotions and a support network, salespeople and managers can meet the unique needs of customers, making every interaction personalized. The satisfaction and loyalty of salespeople and managers become the basis of success for LG Electronics.
LG Master Klub redefines the way salespeople and managers deal with products. By combining an empowering approach with up-to-date information, training opportunities and a support community, the app empowers users to excel in their roles, drive sales growth and deliver unparalleled user experiences.
Why LG Master Klub?
LG continues on the path of success, innovation and joint achievements through LG Master Klub!
Points are collected by registering each sale of LG devices exclusively through this mobile application.
You can see the list and value of the devices on the application, in the "Store" section.
The seller can register the sale no later than 30 days after the date of sale on the fiscal receipt.
No, you can register each of your sales through the application, and the points will be recorded and visible in your Profile. Points are valid for 180 days.
The points you have earned are valid for 180 days, from the moment of entry in "Register a sale".
Points that are not used within a single month will be transferred to the next month, i.e. you can collect and use points in the next 180 days.
You can monitor the status of collected points exclusively through the application, in the "Profile" section.
You can see the list of current gifts on the application, in the "Store" section.
The list of rewards you can win will be valid for one quarter period (three months).
After each registered sale, the balance of your points will be visible on your Profile.
You can order the gift/s when you have earned enough points from the sales you have registered.
The gift you ordered will arrive at your workplace within 7-14 days.
How are products delivered?
The products are delivered to your workplace via courier service, to the sales facility you selected during the registration process. When picking up a gift, it is necessary to show a valid personal document for identification.
Of course, on your profile, find "Settings" and change the location.
On your profile, find "Settings" and change the store chain.
On your profile, find "Settings" and change the store.
No, once you have ordered a product, you cannot return it. If the product has been damaged during transport, contact Customer Service.
Of course, if you have enough points, you can order more products by creating a single order.
No, to register a sale you must enter the correct serial number of the device.
No, once you enter the serial number of the device, you can no longer use it. If you have problems registering the serial number, please contact Customer Service.
No, only sales from the day your profile was created are counted.
No, you need to take a photo of the receipt through the application, and the system will check the correctness of the fiscal receipt and approve the further process of the sales application.
No, the store manager cannot register the goods, but he/she can use the collected points from his/her team's sales to order one of the products from the LG Master Club store.
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